{"id":484,"date":"2016-09-21T16:34:43","date_gmt":"2016-09-21T04:34:43","guid":{"rendered":"http:\/\/help.psoda.com\/?page_id=484"},"modified":"2023-08-24T03:07:16","modified_gmt":"2023-08-24T03:07:16","slug":"a294","status":"publish","type":"page","link":"https:\/\/www.psoda.com\/help\/a294\/","title":{"rendered":"View action page"},"content":{"rendered":"
This page is shown in Figure 1 and shows all the information relating to the selected \"Actions<\/a>action<\/a>.\r\n\r\n\"action<\/a>\r\n

Figure 1 – Action view page<\/strong><\/p>\r\nThe top header area<\/a> allows you to\u00a0\"Edit<\/a> edit<\/a>, \"escalate<\/a>escalate<\/a>, \"Delete<\/a> delete<\/a> or \"Move<\/a>move<\/a> the action; or to add a new \"Attachments<\/a> attachment<\/a> or\u00a0\"Comment<\/a> comment<\/a> to this action.\r\n\r\nSome details of the action are displayed in subsections just below the top header area, such as the action’s location within Psoda, and it’s description, priority, due date and owner. In another subsection, you will be presented with information about the action’s \"Workflow<\/a>workflow<\/a> information. From this workflow subsection you also may be able to\u00a0\"Request<\/a> request<\/a> or \"Pass<\/a> authorise<\/a> a \"Request<\/a>state transition<\/a>. The rest of the page is made up of a number of tabs or sections (depending on your selected view):\r\n

\"Attachments<\/a>\u00a0Attachments<\/h4>\r\nThis tab shows an asset listing<\/a> of all of the attachments<\/a> that have been added to this action, as shown in Figure 2.\u00a0 By default, this table will present you with a number of details about the attachments such as the file’s name, attachment type, view the version and access a download link.\r\nFrom the Actions column<\/strong> of this attachments table, you can act on individual attachments by \"Edit<\/a>editing<\/a>, \"Delete<\/a>deleting<\/a>, \"Move<\/a>moving<\/a> or \"lock<\/a>locking<\/a>\/\"unlock<\/a>unlocking<\/a> the selected attachment.\r\n\r\n\"view<\/a>\r\n

Figure 2 – Action attachments tab<\/strong><\/p>\r\nNote that you can customise your table view<\/a> by clicking the \"Edit<\/a>edit button at the bottom of the attachment table or navigate to this same spot to \"Add<\/a>add more attachments to this action. Here, you can also export this attachment list to \"Excel<\/a>Excel or \"CSV<\/a>CSV files.\r\n\r\nBelow the attachments table you may decrease\/increase the number of attachments listed by selecting the hide\/include attachments for children<\/strong> link.\r\n\r\nAt the very bottom of this tabbed view, you have the option to add more attachments by utilising the drag and drop functionality to drag the files you wish to upload into the drop box (note that this function works in HTML5 compliant browsers only).\r\n

\"Comment<\/a>\u00a0Comments<\/h4>\r\nThis tab shows an asset listing<\/a> of all of the comments<\/a> that \"icon_user\"<\/a>users<\/a> have made on this action, as shown in Figure 3.\u00a0 By default, this table will present you with a number of details about the comments such as, the date that this comment was last updated, who created the comment, the comment itself and any associated tags to name a few.\r\nFrom the Actions column<\/strong> of this comments table, you can act on individual comments by \"Edit<\/a>editing<\/a> or \"Delete<\/a>deleting<\/a>\u00a0 the selected comment.\r\n\r\n\"view<\/a>\r\n

Figure 3 – Action comments tab<\/strong><\/p>\r\nNote that you can customise your table view<\/a> by clicking the \"Edit<\/a>edit button at the bottom of the comment table or navigate to this same spot to \"Add<\/a>add more comments to this action. Here, you can also export this comment list to \"Excel<\/a>Excel or \"CSV<\/a>CSV files.\r\n\r\nBelow the comments table you may also have the option to open<\/strong> the comment stream<\/a> popup associated with this listing.\r\n

\"escalate<\/a>\u00a0Escalated<\/h4>\r\nThis tab shows an asset listing<\/a> of the asset<\/a> that this action has been escalated to, as shown in Figure 4.\u00a0 By default, this table will present you with a number of details about the escalated asset such as the type and name.\r\nYou can de-escalate<\/a> the selected action from the Actions column<\/strong> of this asset listing.\r\n\r\n\"view<\/a>\r\n

Figure 4 – Action escalated tab<\/strong><\/p>\r\n

Note that you can customise your table view<\/a> by clicking the \"Edit<\/a>edit button at the bottom of the escalated table. Here, you can also export this list to \"Excel<\/a>Excel or \"CSV<\/a>CSV files.<\/p>\r\n\r\n

\"History<\/a>\u00a0History<\/h4>\r\nThis tab shows shows some basic history of the action, as shown in Figure 5.\u00a0 By default, this tab will present you with a number of details about the action’s history such as the creation date, creation user, last update date and last update user. If the action has been changed then this section will also show a table of all the changes that has been made, including the date of each change, the field changed, the value before the change and the user who made the change.\r\n\r\n\"history<\/a>\r\n

Figure 5 – Action history tab<\/strong><\/p>\r\n

Note that you can customise your change table view<\/a> by clicking the \"Edit<\/a>edit button at the bottom of the change table. Here, you can also export this list of changes to \"Excel<\/a>Excel or \"CSV<\/a>CSV files.<\/p><\/div>\r\n

Related topics<\/h4>\r\n