{"id":2131,"date":"2016-09-21T15:49:43","date_gmt":"2016-09-21T03:49:43","guid":{"rendered":"http:\/\/help.psoda.com\/?page_id=2131"},"modified":"2020-12-07T09:40:50","modified_gmt":"2020-12-06T20:40:50","slug":"a201309","status":"publish","type":"page","link":"https:\/\/www.psoda.com\/help\/a201309\/","title":{"rendered":"Hand over defect form"},"content":{"rendered":"<div class='content-column three_fourth'>The <a href=\"https:\/\/www.psoda.com\/images\/icons\/darkgrey\/group.svg\"><img loading=\"lazy\" decoding=\"async\" class=\"icons_img alignnone size-full wp-image-152\" src=\"https:\/\/www.psoda.com\/images\/icons\/darkgrey\/group.svg\" alt=\"Group icon\" width=\"25\" height=\"23\" \/><\/a>hand over <a href=\"\/help\/a7\/\">popup<\/a> form can be accessed via the <a href=\"\/help\/a350\">defect view page<\/a> <a href=\"\/help\/wp-content\/uploads\/2023\/08\/options_menu.svg\"><img loading=\"lazy\" decoding=\"async\" class=\"icons_img alignnone size-full wp-image-152\" src=\"\/help\/wp-content\/uploads\/2023\/08\/options_menu.svg\" alt=\"Options menu icon\" width=\"25\" height=\"23\" \/><\/a>options menu in the top header area, as shown in Figure 1.\r\n<p style=\"text-align: center;\"><a href=\"\/help\/wp-content\/uploads\/2023\/08\/handover_defect_1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"ss_img alignnone size-full wp-image-8293\" src=\"\/help\/wp-content\/uploads\/2023\/08\/handover_defect_1.png\" alt=\"\" width=\"191\" height=\"72\" \/><\/a><\/p>\r\n<p style=\"text-align: center;\"><strong>Figure 1 &#8211; Access via options menu\r\n<\/strong><\/p>\r\nThis popup is shown in Figure 3 and is used to assign this <a href=\"\/help\/a350\">defect<\/a> to another role or user or collection of roles and users.\r\n<p style=\"text-align: center;\"><a href=\"\/help\/wp-content\/uploads\/2023\/08\/handover_defect_2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"ss_img alignnone size-full wp-image-8294\" src=\"\/help\/wp-content\/uploads\/2023\/08\/handover_defect_2.png\" alt=\"\" width=\"814\" height=\"461\" \/><\/a><\/p>\r\n<p style=\"text-align: center;\"><strong>Figure 3 &#8211; Hand over defect form<\/strong><\/p>\r\n<p style=\"text-align: left;\">This form contains the following fields:<\/p>\r\n\r\n<table>\r\n<tbody>\r\n<tr>\r\n<th scope=\"row\">Allocated to users:<\/th>\r\n<td>Use this multi-select box to select or edit the user(s) who currently have this defect allocated to them, or will have the defect handed over to them. You may select multiple users by holding the CTRL or SHIFT keys and clicking on the name of the additional user(s). To de-select, click on the highlighted name while still holding the CTRL or SHIFT keys so as not to lose all other selected users.<\/td>\r\n<\/tr>\r\n<tr>\r\n<th scope=\"row\">Allocated to roles:<\/th>\r\n<td>Use this multi-select box to select or edit the role(s) who currently have this defect allocated to them, or will have the defect handed over to them. You may select multiple roles by holding the CTRL or SHIFT keys and clicking on the name of the additional role(s). The defect will be allocated to all of the members of the selected role(s). To de-select, click on the highlighted name while still holding the CTRL or SHIFT keys so as not to lose all other selected roles.<\/td>\r\n<\/tr>\r\n<tr>\r\n<th scope=\"row\">Comment:<\/th>\r\n<td>You have the option to add a comment to provide a reason, or give specifications regarding this hand over. For example, you might mention why you are handing this defect over.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\nOnce you are happy with your entries click the &#8220;<strong>Hand over defect<\/strong>&#8221; button at the bottom of the form. This will hand this defect over to those specified users or roles with any accompanying comment.\r\n\r\nClick the &#8220;Cancel&#8221; button if you no longer want to hand over this defect.<\/div>\r\n<div class='content-column one_fourth last_column'><h4>Related topics<\/h4>\r\n<ul>\r\n \t<li><a href=\"\/help\/a350\">Defects<\/a><\/li>\r\n \t<li><a href=\"\/help\/a351\">Add defect form<\/a><\/li>\r\n \t<li><a href=\"\/help\/a352\">Edit defect form<\/a><\/li>\r\n \t<li><a href=\"\/help\/a201308\">Move defect form<\/a><\/li>\r\n \t<li><a href=\"\/help\/a353\">Delete defect form<\/a><\/li>\r\n \t<li><a href=\"\/help\/a354\">View defect page<\/a><\/li>\r\n<\/ul><\/div><div class='clear_column'><\/div>","protected":false},"excerpt":{"rendered":"<p><div class='content-column three_fourth'><\/div>  The hand over popup form can be accessed via the defect view page options menu in the top header area, as shown in Figure 1.    Figure 1 &#8211; Access via options menu    This popup is shown in Figure 3 and is used to assign this defect to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":50,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2131","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hand over defect form - Psoda Help Centre<\/title>\n<meta name=\"description\" content=\"Read the documentation and learn how to use Psoda&#039;s Hand over defect form\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.psoda.com\/help\/a201309\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hand over defect form - 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