One of the first tasks I was given when I joined Psoda was to find out exactly what our customers thought of us.
What a great way to learn about our customers and the business!
I spent time with people asking what they thought of Psoda instead of sending out survey questionnaires and the responses were enlightening; I learned that:
“The Psoda service is second to none”
Our “responsiveness is beyond reproach”
“Nothing is too much trouble”
Psoda “punches above its weight”
That our release cycle is impressive “I asked for a new feature the other day just to learn that it was already available.”
I really enjoyed getting to spend one on one time with our customers and learning about their experiences with Psoda.