Yesterday was the annual Psoda user community meeting in Wellington where we were lucky enough to have a great turnout of attendees from most of our Wellington based customers, as well as several others from further afield.
Our venue was the beautiful Wharewaka on Wellington waterfront, which has the most amazing views across the harbour.
The user community meeting kicked off with an inspiring talk from our founder, Bruce Aylward. He outlined some of the cool new features that are coming to the Psoda tools in the next few months, as well as demonstrating some newly released features – the highlight being the introduction of some artificial intelligence.
Our first customer speaker was Blair Schmidt from Massey University. Massey University spend in the region of $100 million per year on projects split approximately 23%/75% on systems and infrastructure.
He spoke about how Psoda has helped, and continues to help them, progress on their P3M3 journey.
Key points that he made were:
- It’s 100% a process and change management challenge for management, staff and users
- You must have a single source of the truth
- You must provide consistent, transparent and timely reporting
- Quality of project management and governance is also key
He ended his section with a lovely endorsement “It’s a great New Zealand solution, Massey University would be struggling without the support of Psoda”
The next customer speaker was Katherine Browne from Waikato Regional Council. She spoke about the journey they took when implementing Psoda and shared some very useful lessons for other organisations at the event that are just starting on their Psoda adventure.
Key points she made were:
- Start off simple and roll out additional functionality over time
- Bring the users in right from the beginning
- Provide as much individual training as possible
- Customise the tool to fit your organisation, e.g. change field names, use the inbuilt Psoda workflows to fit your business process cycles
She ended the session by reinforcing her first point about starting small, by saying the incremental roll-out was one of the keys to their success.
Team Psoda also had a starring role in the day, following on from Bruce’s speech with quick fire sessions presented by different team members. Topics covered included security, user interface changes and tips and tricks.
The day wound down with a features auction where the community bid on a list of potential new Psoda features using chocolate coins. This was a great source of fun with lots of “bribing” going on.
Thank you to everyone who came together to make this year’s user community meeting the resounding success that it was!
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