A friend and I were discussing the way project managers are assessed in large organisations and we were unsurprised to discover that in both our experiences it is rare for project managers to have tailored KPIs.
They tend to be assessed on either their project’s KPIs or the general business KPIs, neither of which are really suitable.
So what should project managers be assessed on? Here are our top 5.
- The percentage of projects completed on time, within budget and scope – taking into account fully approved changes
- The number of project staff that leave the team outside of stage gates
- The results of 360 degree stakeholder engagement surveys
- The quality and update record of project documentation
- Customer satisfaction
What would your KPIs look like?
To help ensure project managers meet their KPIs, it is important to actually record the goals they need to achieve and to track their progress. One way to do this is with a tool like Psoda’s Programme & Project Management module, which include a task management tool that lets you track, prioritise and coordinate your team’s tasks to ensure they meet their goals.